I need to vent…
My daughter receives services through our county and it’s called the Autism Program. They have group sessions at a place called The Hub. There she has a social worker (H**), a masters level clinician (A**), a bachelor’s level clinician (S**2), and a handful of various therapists. Well, starting at the beginning of this year we got a new masters level clinician in charge of our case. The woman previously was “S**” and she was AMAZING. Kept me super informed on everything. Never had an issue when S** was our one in charge. Well, S** took a new job and so we got the new lady, A**. And I don’t like her. At all. My daughter was supposed to be getting 4 hours of group a week, and 4 hours of 1on1 in the home a week. When I was working I couldn’t be there during her in home sessions but my mom stayed here with her. There were 3 times I had to cancel because I had to work and my mom had appointments.
Well, at her annual review A** informs me that because *I* hadn’t been participating (which, I don’t anyway as I have two younger children to occupy while they’re there) and the cancelations, they were going to punish my daughter by taking a day (2 hrs) of 1on1 away. (And then I get fired the next day, lol)
Well, I had a meeting with the caseworker, H**. She agreed it sucked, but it was policy. Ok. Supposedly tells me my daughter’s annual test at HealthWest (the county mental health facility/program that the autism program is run through. It is not at the Hub) is the next day. Well, I don’t ever recall this information ever being informed to me so we miss it. I get a text from Hannah the next day asking what happened. She says she will try to reschedule.
I bring my daughter to group at the Hub the next day and A** comes out all huffy, going, “She can’t be here since you missed her test and ypu never rescheduled it. She can’t have services until she’s reevaluated.” And leaves.
So, of course my kid freaks out on me when I make her leave with me. And she can’t have services until she does this test and they score it. Okay, I get that part. So, I call this morning to find out what the hell is happening, and her test isn’t until March 22! OMG.
This is insane! And to punish her because of me? And the test, no one ever informed me about, when it was scheduled in the first place! That’s kind of a huge deal and I should have been informed before the day before anyway. Which I wasn’t. She never said anything about it being scheduled. Let alone the next day! And A** could’ve called me or had someone call before driving 30 mins one way to get there, just to make her leave, make her have a meltdown, and then walk away and not even tell me anything.
I called the testing place myself today to find out what was going on and they told me that A** rescheduled it for March 22 after I missed it on Thursday!! Ugh!!! She knew Thursday evening that Avila could not come to group on Monday.
She’s supposed to graduate out of the program this fall anyway but damn!
I’m really upset because I feel like A** (and H** both) really dropped the ball on this one, and now Avila is the one that suffers. I never missed anything when I had Sheila. I miss her so much right now. I’m so frustrated with Amy ever since I got her. I tried being understanding, being thrown into Sheila’s caseloads and trying to build a relationship with all those families. But now I feel like she doesn’t matter anymore because they anticipate her graduating in the fall.
UPDATE: H** calls the next day informing me that there has been a cancelation the next day at 1pm! Yes!